FAQ
Find answers to common questions about our products, services, and policies.
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
ZAKI is a lifestyle brand that celebrates India’s rich cultural heritage through thoughtfully designed products inspired by traditional Indian art forms.
ZAKI offers hand-painted wooden bags, lifestyle accessories, canvas and jute bags, home décor, kitchenware, stationery, and more.
Each ZAKI piece combines traditional Indian art, cultural storytelling, and contemporary design, making every product distinctive and meaningful.
Our collections draw inspiration from diverse Indian art forms, including Kalamkari, Gond, Warli, Madhubani, Pichwai, Kashmiri Naqashi, Phad, Mata ni Pachedi, and more.
Selected ZAKI wooden bags feature detailed hand-painted designs inspired by traditional Indian motifs, folk art, nature, and cultural stories.
Yes. ZAKI products make meaningful gifts for those who appreciate Indian heritage, handmade products, and distinctive design.
You can browse our collections through the Shop section or explore products by collection, design, and art form.
Our collections include Aalaya, Katha, Navya, and Viraasat, each with its own distinctive inspiration and design identity.
Yes, you can explore your favourite products on our website and place your order online.
Once your order is processed and dispatched, tracking details will be shared with you through the contact information provided during checkout.
Please refer to our Return Policy for complete information regarding return eligibility, timelines, and applicable conditions.
You can create an account by clicking on the sign-up option and providing the required details.
Yes, you can update your account information through your profile or account settings.
We offer multiple secure payment options. Available payment methods will be displayed during checkout.
Yes, we take appropriate measures to protect your personal information and maintain the security of your data.
